Dataphor Support

The following support channels are available for the Dataphor platform: Edit

Support Forums

Alphora provides hosting and moderation services for the Dataphor Support Forums. These forums provide a community where Dataphor developers and users can post issues and find resolutions. Alphora regularly contributes to these forums and every effort is made to provide resolutions in a timely manner.

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Feature Request/Defect Report

Alphora values user feedback and every effort is made to incorporate this feedback into the product. Feature requests and defect reports can be submitted to info at the Database Consulting Group domain (databaseconsultinggroup.com).

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On-Demand Support

For issues that must be resolved immediately, Alphora provides annual service contracts for incident level support. Response times for incidents submitted via On-Demand support depend on the purchased support level. For more information, refer to the Products page.